FAQs

What is sabziboxes.com?

 

A complete online eCommerce store for grocery, home and personal essential items, kitchen utility items, men, and women grooming products. We are selling premium quality fruits, vegetables, direct from farm.

We are associated with best vendors of your city to provide you best quality items at lowest prices cutting the intermediate cost, offering the best platform for Direct to Customer. We have created the most-efficient supply chain and final delivery for the consumers. Customers pay almost 20-35 percent lesser compared to any brand or other competitors, and we can still make money. We bring in our experience to give consistency every single time.

 

Why prefer SabziBoxes?

 

Because we provide same-day delivery of orders. Customers get the doorstep delivery on same day after order confirmation.

  • Served 5000 Customers
  • 1500 Happy Families
  • 70 categories with more than 2200 products.
  • FSSAI certified
  • Sanitized and hygienic packing
  • Contactless delivery and Strict Quality standards
  • Taking orders on WhatsApp +91 76578 30418, Android App, Website.

 

SabziBoxes allows you to walk away from the daily visiting of grocery shopping and welcome an easy relaxed way of browsing and shopping for groceries. Discover new products and shop for all kind of food and grocery needs from the comfort of your home or office. No more getting stuck in traffic jams, paying for parking, standing in long queues and carrying heavy bags – get everything you need, when you need, right at your doorstep. Food shopping online is now as easy as every product on your monthly shopping list is now available online with the best user friendly and easy to use interface.

Beat the traffic and fear of the corona pandemic, keep the social distancing, and follow safety protocols by simply ordering your personal and home needs from SabziBoxes.

 

What are the exclusive features offered by SabziBoxes?

 

  • Same Day Delivery
  • Hygienically packed and Sanitized delivery
  • Accepting Orders on Whatsapp +91 76578 30418
  • Contactless Delivery
  • Best D2C online grocery platform
  • Lowest Prices and Strict Quality Standards

 

 

Is it safe to order from Sabziboxes in corona time?

 

Absolutely, all products under the order are hygienic and sanitized. For us, your health is the utmost priority and quality is the key to any business, therefore we make sure every ordered product passes through rigorous quality check and surface sanitization.

In the present situation we have taken additional precautions like monitoring body temperature of warehouse staff and delivery staff, sanitizing delivery executives, and marking spots where they would wait.

 

What is the Sabzi Boxes delivery process?

 

Once an order has been placed and user gets the confirmation, it is pushed to the vendor’s store through an automated process. Customer order is picked and packed under quality control, verify the physical condition, etc. by a dedicated team of trained staff and then put inside SabziBoxes personalized corrugated box for delivery at your doorstep. The order will be delivered in the chosen timeslot by you. Once the order leaves the warehouse for delivery, a notification will be sent on your registered email address and mobile number. In case of any changes in the delivery schedule or ordered quantity, the customer will be notified in advance.

 

What if I’m not home to receive my order?

 

Once the customer’s order is dispatched from the warehouse, a notification will be sent on your registered email address and mobile number. In the case of the unavailability of the customer, our Delivery Expert will try to contact you on the registered mobile number. The order will accordingly be rescheduled only after getting a confirmation from the customer end.

 

Can I change my order once it has been placed?

 

Yes, you can still modify your order once it has been placed. However, once the order has been dispatched from the store upon which a delivery notification will be sent on your registered email address and contact number, no further changes can be made in the order. In case you wish to remove certain products from the order, there always is an option of returning the products. In case you wish to order some additional products, you can always proceed with placing a new order.

Do you take bulk orders for functions and parties? Will I get discounts on bulk orders?

 

Yes, we do take bulk orders. You can get your bulk orders delivered at any time of the day you like. Yes, we do offer discounts on bulk orders. In case you wish to place a bulk order with us, just let us know your requirements and we work out special rates for you accordingly.

 

We request you to place any bulk order at least 24 hours in advance of the delivery time. Contact our customer service +91 76578 3041 or email us at info@sabziboxes.com

 

How SabziBoxes is performing contactless delivery?

 

After placing the order, ask for Zero Contact Delivery by just putting a note and pay digitally. We will then deliver your order without any physical contact with our guests.

 

Or you can simply ask to “leave the order at my door.”

 

What if I didn’t like the quality of the products delivered to me?

 

We would request you to check the products while accepting the order during delivery. In case you are not satisfied with the quality of the products, please return those products to our Delivery Expert by just giving us a call. In the case of a Postpaid order, you will be required to pay the adjusted amount only for the products accepted by you. In the case of Prepaid orders, a request for refund will be initiated and cash will be credited into your Sabzi Boxes online account, which can be redeemed while placing orders the next time.

 

Can I cancel my order?

 

No return or cancellation of the order is possible after accepting the delivery. In case you would like to cancel the order for some reason, you can send us an e-mail on info@sabziboxes.com with the following details: date of order, order number, and reason for cancellation. Else you can inform our representative on +91 76578 30418. We will cancel the order and process the refund.

 

What if products ordered by me are out of stock?

 

In a rare case, where products ordered by you are out of stock, we would be providing an alternative for the product unavailable. This alternative can be of the same product but from a different brand. The decision for the substitute is taken by our Food Specialist who has a fair understanding of the product catalog. Our food specialist will also suggest alternate products, incase similar products are not available, which could be delivered in place of the ordered products. In case, we are not able to offer substitutes, we will deliver the rest of the products at your convenience and process a refund for the out of stock products in case of prepaid order or modify the Invoice in case of postpaid orders. In case of alternate products selection, the cost of these will be adjusted against original payment received and the balance will be refunded back to you or any extra cost (after confirmation from you) will be collected in cash by our Delivery Expert or will be credited to your online SabziBoxes account in case of Prepaid Orders.

 

In case you are not satisfied with the suggested substitute you can always return the product at the time of delivery.

 

Will I be compensated in case of an order delay?

 

No, in such an event of a delay, our delivery team only will keep you updated about your delivery.

 

Is there a minimum order for delivery?

 

No, there is not any minimum value of the order. You can order without any condition.

 

 

Are there any hidden charges I should know about?

 

No, the price listed on the product page is all you pay. No additional sales tax, no octroi charges, and no other hidden charges. Our ideology is simple – What you see is what you pay!

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