Refund Policy

www.sabziboxes.com has a “no questions asked return and refund policy” which authorizes all users who have purchased a product from the website, to return the product at the time of delivery, in case they are not satisfied with the quality of the product. Any item found defective at the time of delivery should be reported to the company within 1 day after delivery including any holidays and delivery day. This must be noticed to the company via email and the product must be shipped back to us within the declared timeline. This will be communicated during the request raised for return or refund. The Return of a defective product needs to be initiated within 24 hours from when it was delivered. This will include any holidays and weekends. Goods must not be damaged after the delivery. The Original bill of the Product must be returned along with the delivered Product. We will take the returned product back with us and grant credit for the value of the returned product, which will be credited to your account. Returned credit shall be available and may be used to pay any consequent invoice. If the Customer demands a refund or in any case, the Company is not able to replace the Products returned by the Customer, the Company shall refund the full amount paid by the Customer and shall be equivalent to the transaction price received by the Company in Indian Rupees (INR). All refunds shall be made through payment facility using NEFT/RTGS or any other online banking/electronic funds transfer systems approved by the Reserve Bank of India.

ORDER CANCELLATION POLICY

After placing the order, if the customer wishes to cancel the order, the customer shall call on +91 95017 50352, or send an email to refund@sabziboxes.com along with the order details that need to be cancelled and can ask for order cancellation by mentioning a valid reason.

  • Customers can cancel your order within 24 hrs of placing the order, your entire amount will be refunded.
  • In case the item you have ordered has been shipped but has not yet been delivered to you, you cannot cancel the order. When a cancellation is accepted by the company. Your refund will be processed once we receive the originally ordered pack through courier.
  • The refund will be made in the same form in which the payment has been received within 7 days.
  • SabziBoxes will gladly credit your account with the order amount of your next purchases. Unfortunately, any order cannot be canceled once the item has been delivered to you.

In case of any conflict between this policy and our Terms of Services, the latter shall prevail.

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